BPO at Customer’s Premises
Document Process Outsource (DPO)
In Today’s Business world, the idea of building a substantial internal print infrastructure is not workable for many organizations. It takes away company’s focus from their core business. That’s why we say, we Chief Document Officer CDO for organizations, just like a CFO. SeeSam Solutions (PVT) Ltd. provides outsourcing services in document world to different markets. Many businesses and organizations are now realizing the financial and resource benefits of business process outsourcing (BPO).
SeeSm Solutions provide different level of BPO services to various market segments from large National and International Banks to SMEs.
Project Based Print Outsource
SeeSam Solutions has made flexible solutions for its customers according to their business need, if the intention is to use the ‘Document Process Outsourcing’ DPO for direct mail, marketing activities, statement printing and bill printing (Mobile Bills, Internet Bills etc), this high volume printing and all its related processes such as document delivery is the responsibility of SeeSam Solutions. We work on project bases, solution differs from project to project; our professional services team will guide you through the project life cycle.
Color Print Outsource
For many organizations, it is difficult to manage color printers due to its high cost and complex user management. Especially in direct mail and marketing communications, the ability to print in color is likely to be important. SeeSam Solution has full range of color printers with finishing capabilities of the documents such as Set Printing with stapling and folding, so that each and every process is quick and error free with the facility to deliver at customer’s door step.
Regular Printing Outsource
If your intention is to give your document process to professional people but you need all the hardware software and engineers at your end, then you are at right place. SeeSam Solutions is capable of developing full Networked Printing Fleet infrastructure at customer’s premises with full service and maintenance. At SeeSam, you can share your problems related to document process.
If your Printing data is transactional and highly variable in content, then SeeSam can provide you full solution with its high levels of process control, audit and process improvement activities. You will need piece level assurance that mail pieces have been correctly made and finished.
SeeSam Solutions will provide transparent environment where our performance can be viewed according to service level defined in contract. We have proper mechanism of performance evaluation of our hardware, software and our human resource.
Agreements under Regular Printing
SeeSam offers various Service Level Agreements SLAs according to the business needs:
Full Process Outsourcing
For details Please contact our sales consultant. Conatct Us
Full Service Maintenance Agreement. FSMA
For details Please contact our sales consultant. Conatct Us
Third Party Vendor Management Outsourcing
SeeSam Solution has a strong technical architecture. We provide third party support to our customers so that vendor management remains easy. We provide Professional services to our customers, where sales cycle starts from brain storming and basic data gathering of entire printing fleet. We provide TCO support and make sure ROI is according to the calculations.
Scanning Process Outsource
Document scanning/ archival/ Imaging
Information is a critical part of any business organization. Managing and organizing the document is a vital mission for companies. So, executives are thinking about scanning the important information in the shape of paper documents and make it digital, accessible and retrievable. There is a big question in front of them, what to do to fulfill their requirement? Either hire outsourcing document scanning or have in-house document scanning unit. SeeSam has both solutions.
SeeSam Solutions (PVT) Ltd. has designed number of solutions for fulfilling the customer document scanning need, we have the capability to prepare, scan/capture and index all documents of virtually any quality. You can index them according to whatever single or multiple criteria you decide on, whether it is a delivery note number and customer name, or an invoice number, or amount and post code, or single batch reference such as a case number or customer reference.
Once scanned and indexed the resultant images can be converted into an appropriate format and uploaded to your corporate Document Management System or other applications.
At SeeSam we offer cost effective and managed scanning solutions with professional approach to complete the project on time with successful digitization of the process.
For further details about the scanning process please contact us
If there is a place to add this information for our customers: (Not Necessary)
Basic Questions to be asked while choosing a Document management Solutions Provider:
Can they work with your print streams or do they need raw data? Can they work to your service level agreement requirements? If they can’t work with your print streams do they have technology to transform this to print streams that they can work with? What is the impact of this on overall process time and performance? Test it and find out.
Find out what technology they have for each process step. You should expect the following processes to be supported:
- Ability to ingest client data and print streams into the facility and control them through workflow software
- Ability to re-engineer print streams as required using print stream manipulation tools
- They should have an advanced document composition platform that enables your marketing team to interact and contribute content to outgoing documents. Be wary in this day and age of composition software that will not allow you to do this. It limits your Customer Communications Management opportunities
- Check how they control distributing jobs to printers.
- Check the physical work flows and how well they are managed – e.g. handing printed statements from the printer to inserter feeders.
- Check how they manage overall job tracking and whether or not they have reporting tools that allow productivity investigations and provide the ability to determine process faults.
- Check the quality and age of inserters. Old inserters fail and become unreliable, forcing up the cost of work and risking SLA performance.